Kids Party Booking Form First name * Last name * Email Address * Cell Number * If you are a party planner, or other business, please provide your company name Party date * If it is at an event venue (e.g. hotel, hall, park, school etc), what is the venue name? Birthday child's name * How old will they be turning on this birthday? * Number of CHILDREN invited * Number of ADULTS invited * What entertainment would you like to book? *
Please include the exact item description / option number and price
How long will your formalities (cake cutting etc) last? * In order to ensure we provide you with age appropriate entertainment, please can you tell us approximately how many children will be attending from the following age groups? 0 – 1 yrs …… / 2 - 3 yrs …… / 4 – 6 yrs …… 7 - 10 yrs …… / +11 yrs …… * If booking Tom, what costume would you like him to wear * Clown Smart Magician Superhero Pirate I'm not booking Tom
The costumes choices that we are currently offering for Tom are Clown, Pirate, Superhero, or Smart Magician.
All costumes are generic and are subject to availability. We do not offer trademarked characters.
If booking Face Painting, what costume would you like your artist to wear? * Clown Pretty outfit I'm not booking Face Painting
The costumes choices that we are currently offering for Face Painting are Clown or ordinary clothes (e.g. a pretty outfit.)
All costumes are generic and are subject to availability. We do not offer trademarked characters.
Will the party be indoors or outdoors? *
If outdoors, please kindly note that it is your responsibility to ensure that you have a wet / adverse weather plan in place.
Please refer to our cancellation terms.
Please also check your quote for our space requirements and ensure there is a suitable performance space at your venue.
Would you like to receive the occasional marketing email from Big Top Entertainment? *
These emails will only be sent very occasionally and will contain information such as special offers, discounts, details of new entertainment on offer, and information about shows we are performing at public venues.
POPI ACT consent *
In line with POPI Act regulations, we require your consent to store the information you provide on this form. This information will be used by us to facilitate your booking with us. Please note that if you do not provide the required consent, Big Top Entertainment will be unable to make a booking for you.
How did you hear about Big Top Entertainment? * Digitally signed declaration By ticking this box, you are digitally and legally signing this form, and you confirm that you have read, understood, and accept the Payment and Cancellation Terms shown below *
• WE DO NOT HOLD A DATE WITHOUT A DEPOSIT
To confirm a booking, and secure your time slot, the following payments are required within 2 days of our invoice date (or by any date specified on our invoice / quote).
• If your booking is made / your deposit is paid 15 or more days before your event date, you will need to pay a 50% deposit into our bank account to confirm a booking. The remaining 50% balance must then be paid into our bank account 3 days before your event date.
• If your booking is made, or your deposit is paid 14 days or less before the event date, you will need to make 100% non-refundable payment into our bank account to confirm a booking.
Electronic transfer (EFT) or ATM cash deposit are our ONLY accepted payment methods.
We do not usually accept cash deposits at a branch. However, if you choose to pay by an over the bank counter cash deposit at an FNB branch, you will be charged an additional fee to cover the bank charges incurred by the account holder. This fee will be calculated at current FNB rates (minimum R90).
***We do not accept payment by cheque, credit card, Zapper, eWallet etc***
Please note that completing a booking form does not guarantee a booking.
All bookings are subject to performer availability at the time that we receive a fully completed booking form.
Once we receive a completed booking form we will be able to re-check our availability.
If our performers are available, we will send you an invoice, with our banking details.
Please be advised that after sending you our invoice, we only hold a date for a maximum of 2 days, to enable you time to pay a deposit.
If your proof of payment is not received within 2 days of our invoice date (or by the date / time specified on our invoice), we will be unable to guarantee the availability of our performers, as we will open the timeslot up again for other bookings.
Our cancellation terms are in place because once we have confirmed your booking we will turn away other bookings and enquiries for your time slot.
Cancellations (of all or part of the booking, for any reason whatsoever, including adverse weather) made:
14 days or less before the event date will be subject to 100% PAYMENT as a cancellation fee.
15 - 30 days before the event date will be subject to a 50% cancellation fee.
31 - 60 days before the event date will be subject to a 30% cancellation fee.
61 - 90 days before the event date will be subject to a 15% cancellation fee.
91+days before the event date will be subject to a 0% cancellation fee.
Should your initial deposit payment be more than the cancellation fee we will refund you the difference.
If your deposit payment was less than the cancellation fee we will require you to pay us the difference.
If multiple dates are booked, then each date will be treated separately for the purposes of calculating cancellation fees.
If your event is delayed, for any reason whatsoever, Big Top Entertainment will endeavour to accommodate your booking. However, if the delay results in an entertainer not performing at your event, due to leaving to attend another commitment, Big Top Entertainment will treat this as a client cancellation. A 100% cancellation fee will be charged in these cases.
Postponements and date change requests, for any reason whatsoever (including adverse weather) will be treated as a client cancellation and the above cancellation fees will apply. Clients will be required to make a new booking with Big Top Entertainment, for the new date. All date change requests are subject to performer availability. Should Big Top Entertainment be unable to provide any, or all of the requested booking, on the new date, then Big Top Entertainment will consider the original booking to have been cancelled by the client, and our cancellation fees will apply.
Time change requests are subject to performer availability and may be treated as cancellations (depending on the circumstances). Should Big Top Entertainment be unable to provide any, or all of the requested booking, at the new times, then Big Top Entertainment will consider the original booking to have been cancelled by the client, and the above cancellation fees will apply.
For outdoor functions: In the event of adverse weather conditions it is the client’s responsibility to provide a suitable, alternative venue. If a suitable alternative venue is not provided, and our entertainers are unable to perform, then we will consider it a client cancellation and the fee will remain payable in full, as per the above cancellation terms. The suitability of the alternative venue must be approved by Big Top Entertainment. (Adverse weather conditions could include, but are not limited to, wet weather and strong wind). For fire entertainment bookings, which can only be performed outdoors, our performers will try their very best to continue with the performance, if conditions allow. However, if our fire entertainers are unable to perform due to adverse weather conditions the fee will remain payable in full. Some of our fire entertainers may be able to provide alternative indoor entertainment (not fire), if a suitable space is available. If the client is offered the option of alternative indoor entertainment, and refuses the option offered, then this will also be treated as a client cancellation, and the fee will remain payable in full.
In the event of death, injury, illness, car trouble or any unforeseen circumstances keeping the artist from performing, every effort shall be made by Big Top Entertainment to find a replacement, although the fee for the job may have to change. This will be agreed upon by the client and Big Top Entertainment before the event. Failing agreement or the option of a replacement, Big Top Entertainment shall refund the deposit for the entertainer that is unable to perform.
Cancellations due to Force Majeure AND cancellations due to the COVID-19 PANDEMIC
In the event of a Force Majeure event (an unforeseen event, outside of the control of both parties, an ‘Act of God’) which makes it impossible and / or dangerous for the booking to go ahead as planned, OR a cancellation due to the CURRENT COVID-19 PANDEMIC (e.g. we move back to a higher level of lockdown and the event must be cancelled due to new regulations) and the booking needs to be cancelled or postponed, then a different set of cancellation fees applies.
Force Majeure events include, but are not limited to:
• Strike, Lockouts, Social Unrest, Riot
• Pandemic, Disease, Epidemic, Quarantines
• Hurricane, Flood, Earthquake, Volcanic Eruption, Fire
• Shortage of, or interruption of supply of electricity, fuel, or other materials
• Road closure or lack of access to roads
In the case of a cancellation due to a Force Majeure event or a cancellation due to the CURRENT COVID-19 PANDEMIC regulations, we will split the loss with the client. So the cancellation fee will be reduced to 50% of the usual cancellation fee, should the client have chosen to cancel under normal circumstances. This is because the above circumstances are outside the control of both parties. This includes postponements or date changes due to Force Majeure or the CURRENT COVID-19 PANDEMIC regulations.
In the event that we need to cancel your booking, due to our performer(s) needing to isolate / quarantine because of the current COVID-19 pandemic regulations, then we will refund your deposit. We shall not be liable for any sums which you have paid to any other persons in connection with your booking, and we will have no further liability to you for the cancellation of your booking.
The Client shall indemnify and in perpetuity discharge Big Top Entertainment together with their owners, the officers, employees, representatives, volunteers, entertainers, independent contractors and delivery agents, of all or any of them (“the indemnified parties”) against all and any claims, liabilities, loss, loss of business, loss of profit, loss of reputation, direct, indirect, special or consequential loss or damage, costs, actions, damages, fines, judgements, awards, expenses, howsoever arising, including, but not limited to, all attorneys’ fees and disbursements:
a. arising out of Big Top Entertainment being unable to provide any or all of the booked services, due to death, injury, illness, car trouble or any unforeseen circumstances.
b. arising out of the damage to any personal property of, or personal injury to (including death of), any persons, the Client, the venue or any third party, whether associated with the event or not, resulting from Big Top Entertainment managing and providing products, services or rented equipment; or resulting from the clients use or misuse of the rented equipment.
c. arising out of any negligence, action or inaction, which is related to Big Top Entertainment managing and providing the services, of any of the indemnified parties which results in personal injury to (including death) or damage to property belonging to the Client, the venue, or any third party, whether associated with the event or not.
For client’s of Big Top Entertainment who are booking on behalf of a third party, it is your responsibility to ensure that you have passed these terms and conditions on to the third party. Our response time is usually within 24 hours, or on the next business day. If you don't see a response from us, please ensure you check your SPAM folder - thank you. After clicking the Submit Button this form will scroll to a confirmation screen. If you do not see the confirmation screen, please check that all required fields have been completed and then click submit again.